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The Team

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Sigmund Software is serviced by IT professionals looking through the eyes of practitioners

Key Sigmund Personnel

Philip Turner, MBA, B.Comm
President and Chief Executive Officer

Philip Turner, CEO of Sigmund SoftwarePhilip Turner was appointed President & CEO of Sigmund Software in April, 2012 and is focused on growing the business so that Sigmund increases its suite of product offerings to existing clients and plans to continue to invest in infrastructure so that the Sigmund footprint continues to grow.

Philip began his career in 1990 at Forewest Industries in Calgary, Alberta, where he worked in Oil and Gas technology, specifically for horizontal drilling applications. In 1993, he moved to Pitney Bowes in Toronto in a management role and traveled across Canada and into the United States. In 1997, Philip joined FedEx Canada and was responsible for business planning and pricing initiatives. After 3 years at FedEx, Philip moved over to a software company, where he was one of the founders of a small start-up software company: AutoBranch Technologies. AutoBranch focused on development of ATM software applications and built some very strong Intellectual Property for automated banking machines. Philip is an entrepreneur and leads divisions that include medical software, point-of-sale software, hardware, leasing and real estate.

Philip is also President & CEO of Quickservice Technologies Inc. (www.quickservice.com), a leading provider of Point-of-sale software solutions within the quick service sector. Philip’s focus has been on strategic initiatives to increase the Quickservice software offerings and diversify geographically, while exceeding the expectations of the existing customer base.

Born in Surrey, England in 1969, Philip attended the University of Calgary where he received a Bachelor of Commerce degree in 1990, and attended the University of Toronto where he received a Master of Business Administration in 1993.

pturner@sigmundsoftware.com


 

Harry Manesis
Chief Operating Officer

Mr. Manesis joined Sigmund in 2005 after a sixteen year tenure with the IBM Corporation. He initially held senior corporate accounting and finance positions. He later moved on to IBM Global Services and served in both senior project manager and consultant roles, providing oversight for implementation of enterprise financial systems. In this capacity, he worked directly with Fortune 100 and 500 corporations both domestically and abroad. His role expanded to encompass oversight for sales operations responsible for management of million dollar/multi-year software implementation and consulting engagements worldwide.

Mr. Manesis has been instrumental in evolving Sigmund strategies for software deployment, consulting and customer support management. Mr. Manesis is responsible for all of Sigmund's sales, development, implementation and consulting engagements, support, quality assurance and overall operations of the company.

hmanesis@sigmundsoftware.com


 

Cory Valentine
Director of Client Development

Cory Valentine joined the Sigmund team in 2006 as Director of Client Development. Prior to joining Sigmund, Mr. Valentine spent 6 years as a Behavioral Healthcare Administrator and Clinician in both Sub-Acute and Post-Acute Residential settings. Mr. Valentine’s Clinical background ranged from treating a chronic mentally ill population to addiction and dual diagnosis. Administratively, Mr. Valentine has experience managing a 65 bed Residential Treatment Center specializing in co-occurring disorders. His responsibilities ranged from Staff Management to Staff Training and Behavioral Modification Planning, as well as ensuring the highest quality of care coordination between Direct Care professionals and the Clinical/Medical Team.

Mr. Valentine’s background and passion in behavioral health has been paramount in both understanding organizational requirements and articulating Sigmund’s proposed product offerings. Mr. Valentine is responsible for the day to day oversight of Sigmund’s Sales Team and Marketing efforts. Mr. Valentine provides active leadership in relationship management, sales strategy, third party partnerships and public relations.

cvalentine@sigmundsoftware.com


Sigmund EHR/EMR management system

HIPAA security white paper

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HIPAA for Behavioral Health in an Electronic Environment

Of the five HIPAA Privacy patient rights, the two which create the most headaches for behavioral health organizations are:

Requests to access and copy protected health information
Requests for an accounting of disclosures

 So said the attendees of our May, 2012 CE-accredited webinar on HIPAA For Behavioral Health in an Electronic Environment.

 Graph of HIPAA challenges

Security and privacy issues run deep in behavioral health as practitioners measure and manage risks for patients needing integrated care.

How well do you know HIPAA and your obligations to safeguard protected health information?

Are you comfortable with your knowledge on risk prevention strategies?

Sigmund has prepared a comprehensive white paper on the subject, available to all interested parties.

 

Click Here to download our white paper (PDF)

HIPAA white paper

Meaningful Use Attestation Readiness Utilities and Tests

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Meainingful Use Attestation Readiness Utilities: Take the test!

As the go-to industry resource for all things Meaningful Use the Centers for Medicaid and Medicare Services (CMS) has created online resources for medical providers preparing to attest, including organizational preparedness calculators such as the ones linked to on this page. The links will open the CMS site in a new window.

Please check out your readiness for attestation and find out whether you will get a passing grade or whether you need some Summer school.

When you are ready, come back to Sigmund and learn how the Meaningful Use attestation tools built right in to our Enterprise EHR system can take your preparedness up to the next level and help you attest with confidence. 


 Stage One Attestation Calculator     |     Stage Two Attestation Calculator     |     My EHR Participation Timeline     |     EHR Incentive Programs


The EHR Participation Timeline determines in which years you will demonstrate Meaningful Use for Stages 1, 2, and 3, and the incentives you may receive for each year.

 

The Sigmund EHRx was custom-built from the ground up by a dedicated and collaborative team of practitioners, clinicians and technologists, specifically for use by fellow practitioners in the fields of Behavioral Health and Addiction Treatment.
Our team of seasoned professionals know what these disciplines require in the real world, and worked together to build the software they would want to use. Sigmund is that software.

Employee Profiles

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Meet The Team

Here are the people that make Sigmund Software what it is:

Management  Marketing  Implementation
Sales  Administration  Development  
Quality Assurance  Support 

 

     Management

Philip Turner. CEO

PhilipTBalconySMPhilip Turner was appointed President & CEO of Sigmund Software in April, 2012 and is focused on growing the business so that Sigmund increases its suite of product offerings to existing clients and plans to continue to invest in infrastructure so that the Sigmund footprint continues to grow.

Harry Manesis. Chief Operations Officer

Mr. Manesis joined Sigmund in 2005 after a sixteen year tenure with the IBM Corporation. He initially held senior corporate accounting and finance positions. He later moved on to IBM Global Services and served in both senior project manager and consultant roles, providing oversight for implementation of enterprise financial systems. In this capacity, he worked directly with Fortune 100 and 500 corporations both domestically and abroad. His role expanded to encompass oversight for sales operations responsible for management of million dollar/multi-year software implementation and consulting engagements worldwide.

 


     Marketing

Dawn D’Angelo. Marketing Director

DDangeloSMDawn supports the marketing relationship for VSS Medical Technologies, including Sigmund Software.  She has a comprehensive understanding of creative marketing. She enjoys helping our clients understand our products and brand through an array of creative channels. Her favorite projects are those special ones supporting client features and events. While she is not spreading sunshine at Sigmund, she's enjoying the sun outdoors, at the beach with her family or spoiling her sister’s young children.

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     Implementation

John Burns. Director of Implementation

cameoSMAll roads lead to John when it comes to Implementation.

Matthew does this, as well as that, and, sometimes, this other. He has been with Sigmund for X years and hopes one day to have his own executive bahtroom. This may or may not be actually true. But hey, most people would think their own private bathroom was cool, so this is a reasonable guess.

Samantha Clarke. Part-time Configurator

Samantha does something truly amazing with computers.
Insert something here just to fill up the space...

Steven Townes. EMR Finance Implementation

Steven also does something amazing with computers.
Not sure what.
Random text....

David Rideg. Lead Configurator

Bio currently unavailable.

Cynthia Rocker. Software Trainer

Bio currently unavailable. 

Sean Samberg. Project Manager

Bio currently unavailable.

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     Sales

Cory Valentine. VP Sales and Client Development

cameoSMCory lives in New York with his wife and two children. Insert relevant information here.

 

Romana Brigante, LMSW. Sales Associate Client Development

RBriganteSMRomana has made a career as a licensed clinical social worker and has been an asset to our sales team at Sigmund.  She understands how our software supports the very particular needs of our clients. Romana understands how hard work, compassion and the right tools help support your needs and takes her consultative skills to another level, providing you with a custom fit and the software that will help you go further, faster. When Romana isn’t dedicating her time to Sigmund clients, she is spending her time with the loves of her lives, her husband, baby and puppy.

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     Administration

Jack Allen. Director of Information Systems

Bio currently unavailable

Angelyn Spada. Human Resources and Office

Bio currently unavailable

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     Development

Carlos Anglas. Junior Software Developer

Bio currently unavailable.

Sakirmohmed Balsara. Software Developer

Bio currently unavailable.

Denis Brajanovic. Junior Software Developer

Bio currently unavailable.

Gary Braunfield. Senior Software Engineer

Bio currently unavailable.

Suzanne Briggs. Senior Software Engineer

Bio currently unavailable.

Steve Griffiths. Software Developer

Bio currently unavailable.

Lavanya Maddula. Software Developer

Bio currently unavailable.

Eugene McNamara. Software Developer

Bio currently unavailable.

John Muller. Senior Software Engineer

Bio currently unavailable.

Stuart Odell. Junior Software Developer

Bio currently unavailable.

Matthew Prete. Vice President, Development

Bio currently unavailable.

Gagandeep Singh. Software Developer

Bio currently unavailable.

Maxim Vasendin. Senior Software Engineer

Bio currently unavailable.

Harika Velanki. Software Developer

Bio currently unavailable.

Javier Vega. Senior Software Engineer

Bio currently unavailable.

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     Quality Assurance

 

Jaya Adusumilli. Quality Assurance Testing

Bio currently unavailable.

Julie Barghaus. Software Tester

Bio currently unavailable.

Carrie Doery. Software Tester - QA Lead

Bio currently unavailable.

Anna Forlenza.  Quality Assurance Testing

Bio currently unavailable.

Domenick Scolpini.  Quality Assurance Testing

Bio currently unavailable.

Lyuba Sky. Software Tester

Bio currently unavailable.

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     Support

 

C.J. Haviland. Software Support

Bio currently unavailable.

Kristin Johnson. Customer Support Analyst

Bio currently unavailable.

Christine Mattson. Support Specialist

Bio currently unavailable.

Lacy Pugh. Software Support

Bio currently unavailable.

Jennifer Walsh. Customer Support Analyst

Bio currently unavailable.

Kathleen Wynne. Customer Support Analyst 

Bio currently unavailable.

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Revenue Cycle Management (RCM)

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Revenue Cycle Management (RCM)

Advanced billing features available with Sigmund Software EHR solutions allow tight control over the revenue cycle of practices and facilities of all sizes.
Revenue management takes significant resources away from other tasks and delinquent accounts and write-offs kill many businesses stone dead each year.

Enter Sigmund Revenue Cycle Management Services.

The Sigmund Software team includes a dedicated billing department, staffed with specialists highly trained in all aspects of medical billing. From ICD coding to debt recovery and beyond, this team is committed to working tightly within your organizational framework to ensure smooth operation and maximization of your revenue stream.

Let your own team concentrate on other tasks, in the sure knowledge that Sigmund has your financials in good order. Sigmund RCM is a true managed solution with real people working for you. Sigmund Revenue Cycle Management is a natural addition to the EHR services we offer, and is integrated beautifully with it to provide additional levels of control and reporting. However, the RCM service is available as a separate solution which will work with your existing workflow.

Want to know more? Please feel free to ask questions. Call 1-800-448-6975 or simply click one of the Request buttons and fill out the short form. We look forward to giving you all the answers you need.

Sigmund & Eating Disorder Treatment

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Eating Disorder Treatment from Sigmund Software EHR


Sigmund & Eating Disorder Treatment

As part of our commitment to aiding those treating eating disorders, we invite you to learn how technology can be leveraged to improve treatment outcomes.

Please attend our Eating Disorder Webinar May 26, 2016 at 2 p.m. EDT

CLICK HERE TO REGISTER TODAY

The behavioral health pedigree of Sigmund Software makes it ideal for use in facilities dedicated to the treatment of patients with all kinds of behavioral and addiction issues, including eating disorders.

Sigmund Software offers comprehensive and easy to use features which help manage complete patient treatments from Intake to Discharge. Some of these features include...

 

Target Behavior Tracking

Target Behavior Tracking (TBT) from Sigmund Software

Driving treatment forward is the Sigmund Target Behavior Tracking module (TBT), which enables patient condition monitoring over time, providing measurable data on treatment effectiveness.
TBT, unique to Sigmund Software, records and analyzes patient responses to treatment over time. Charts and analytics provide insight into current and historic treatments, changes in medications, or food intake. TBT helps to identify positive and negative trends, so providers can take appropriate actions which will directly improve your patient outcomes.

 

Specialized Assessments

Patient Progress Notes in Sigmund Software EHREvery patient is different. For that reason it is possible to create custom templates specific to a range of patients, or for individuals. Flexible templates speed data input while Patient Engagement and Notes allow specialized assessments.

Care Coordination

Quality Analysis and Assurance Workflows from Sigmund Software EHRMedical monitoring features include Biometrics, Medications, and Clinical Orders.

A built in Quality Assurance Workflow engine allows facilities to set parameters of care, personnel accountabilities, and check marks to confirm completion of internal procedures. The Workflow engine helps to ensure all relevant steps are taken and that care is coordinated in a timely and accurate fashion across departments. 

Communication tools allow for streamlined information sharing across departments and treatment teams via tasks, alerts, instant messages, text messages, or secure e-mail. 

A practical aid to facilities is the ability to print out daily plans for food preparation teams. This ensures optimal patient nutrition, eliminates potential allergy issues, and as a bonus helps to estimate food requirements. 
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Why choose Aura?

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Aura - The Only EHR Designed for Behavioral Health and Addiction Treatment

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Aura from Sigmund Software is the latest EHR designed for behavioral healthSigmund Aura is the next generation of electronic medical records system.

Designed to work the way that providers in behavioral health and addiction treatment work. 

Aura is built to be fast, intuitive and flexible, so that every user feels like it was built with them in mind. Because it was.

 

Aura Workflows

Aura Medications
Aura Clipboard
Aura Treatment Plans
Aura Dashboards

Workflows from Aura EHR by Sigmund SoftwareWorkflow Engine

Aura allows users to create custom intelligent workflows, based on real-time patient information, as well as programs, funding, and local documentation requirements. AURA is the most intuitive and flexible workflow engine available for behavioral health and addiction treatment providers.

Standardize program documentation, set event based triggers to prompt tasks, generate events from patient-centric information and a lot more.

Medications from Aura EHR by Sigmund SoftwareMedications

Our new medication module is made to be faster and more complete. Complete with templates, common orders, tapers, titrations, and a Complete Medication list.

 

  • Medication - Medication contraindications
  • Medication - Allergy interaction checking
  • Medication - Food interaction checking
  • Medication - Disease checking.

We make prescribing automatic, safer, and easier than ever!

Assessments Workflows from Aura EHR by Sigmund SoftwareAssessments

You can now add complex logic to your assessments. Remove irrelevant questions based on previous answers or patient characteristics such as gender and diagnoses. Flexible Content Management Controls in AURA help develop organizationally defined instrumentation that has intelligence: It works the way you work. 

Branching logic controls let users move effortlessly through assessment administration, and focus on patient information. 

Treatment Plans from Aura EHR by Sigmund SoftwareTreatment planning

AURA takes Treatment Planning to new heights. Leverage the power of AURA to recommend problems, goals and objectives by integrating data from Assessments, Diagnosis codes and other sources to deliver the most complete and accurate care plan for your patient. 

The user friendly interface allows easy documentation with or without the patient present and features full scheduling capabilities.


Aura Two Lg

Dashboards from Aura EHR by Sigmund SoftwareProvider Dashboards

Enjoy greater control over the vital signs of your organization with Dashboards from AURA. Everything is just a click away: Medications, Schedule, Communications, Orders, Documentation, Lab results and more. All customized to the way you work.

Aura's Provider Dashboards offer clear views of mission critical information to improve outcomes, revenue cycle management, compliance and a lot more.


These five features are only the beginning of what can be achieved using Aura - the only EHR designed for Behavioral Health and Addiction Treatment.
There is much, much more to discover. If you want to know more, please get in touch. Call 800-448-6975 or click here to REQUEST INFO

Welcome to Sigmund Software - designers of Aura, EHR for behavioral health and addiction treatment

HIPAA security white paper

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HIPAA for Behavioral Health in an Electronic Environment

Of the five HIPAA Privacy patient rights, the two which create the most headaches for behavioral health organizations are:

Requests to access and copy protected health information
Requests for an accounting of disclosures

 So said the attendees of our May, 2012 CE-accredited webinar on HIPAA For Behavioral Health in an Electronic Environment.

 Graph of HIPAA challenges

Security and privacy issues run deep in behavioral health as practitioners measure and manage risks for patients needing integrated care.

How well do you know HIPAA and your obligations to safeguard protected health information?

Are you comfortable with your knowledge on risk prevention strategies?

Sigmund has prepared a comprehensive white paper on the subject, available to all interested parties.

 

Click Here to download our white paper (PDF)

HealthIT.Gov report: National Health Information Exchange and Interoperability Landscape

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HealthIT.Gov report: National Health Information Exchange and Interoperability Landscape

A 27 page report from the Centers for Medicare and Medicaid Services (CMS) outlines the state of Health Information Exchange adoption and interoperability across the nation.

Data sources used to collate the report include reported Meaningful Use data, the Electronic Health Record and NCHS Workflow surveys, the AHA Health IT Supplement, the ONC Survey of Clinical Laboratories, and self-reported data by State HIE program grantees.

The data itself examines Health Information Exchange activity between office based physicians and hospitals, individuals, and state HIE Program grantees. What we see is a snapshot of how interoperability is today, balanced against how it was a few years ago. The findings are interesting.

POS Security Breach Highlights Need For Improved Cybersecurity

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POS Security Breach Highlights Need for Improved Cybersecurity

Supervalu stores in 25 states across America may have been compromised by a breach of the POS systems in around 200 of the U.S. supermarket chain's outlets, and rumors are circulating that the breach extends into another 1000 stores.

Reminiscent of the recent Target breach, the potential exists for great damage to the franchise and the customer base. If this reported breach is even half as extensive as reported, the bad guys have a lot of credit card data to dig around in. Not good.

This alleged breach highlights again the need for improved security procedures, everywhere. Nowhere more so than healthcare.

The Chip-and-Pin (CAP) technology used on credit cards in many countries around the world is only now beginning to be introduced to the U.S.

With CAP, anyone wishing to make a purchase must input a four-digit Personal Identification Number (PIN) in addition to presenting their card at the register. If they fail to input the correct PIN within three attempts, the transaction is declined. If this has happened multiple times, a message can even be displayed on the register for the cashier to retain or destroy the card. A lost or stolen credit card is no longer a problem. Useful, yes?


Cornerstone of Recovery Celebrates 25 Years

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Cornerstone of Recovery Celebrates 25 Years

Cornerstone of Recovery this week celebrates 25 years of operation. Sigmund Software is proud to have been their EHR vendor of choice for several years now. We work well together, and as they celebrate we look forward to working with them for the next 25 years.

Cornerstone of Recovery is an alcohol and drug addiction treatment facility based in Louisville, Tennessee. It is a facility that generates results. It is also a facility that generates strong ties with those that pass through its doors. The annual Alumni Weekend draws hundreds of ex-residents back to Blount County every year for a three-day celebration of sobriety and success.

NIST Announces Cybersecurity Framework RFI

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NIST Announces Cybersecurity Framework RFI

Six months ago the National Institute of Standards and Technology (NIST) issued its cybersecurity framework. This week, NIST issued a Request for Information (RFI) to gather feedback from stakeholders on their understanding of the cybersecurity framework, and their initial experiences of using the guidelines it contains.

One of the reasons for this RFI is that is has emerged that many stakeholders mistakenly believe that the cybersecurity framework issued by NIST was a rule book which must be followed to the letter. This is not the case.

Cybersecurity and Two-Factor Authentication

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Cybersecurity and Two-Factor Authentication

Two weeks ago I wrote of the need for improved cybersecurity in the healthcare arena, making the case for implementing two-factor authentication across the industry. One week ago, Apple hit the headlines when personal photos of celebrities were leaked on to the Internet due to an avoidable security breach.

Avoidable, that is, if two-factor authentication had been in use.

ONC Dismisses JASON Report Findings

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ONC Dismisses JASON Report Findings

In April 2014 an independent report commissioned by the Agency for Healthcare Research and Quality (AHRQ) determined that a major brake on successful growth of the national health data infrastructure was the overall lack of interoperability. In fact they found that interoperability was by far the most difficult obstacle needing to be overcome.

The JASON group was formed from independent government science and technology advisers, tasked with identifying current infrastructure challenges. The group worked closely with the Office of the National Coordinator (ONC), which mitigated some of the JASON report yesterday by refuting and dismissing many of the findings contained in the report.

California Leads The Way In Interoperability

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California Leads The Way In Interoperability

A new initiative by leading California insurers Anthem Blue Cross and Blue Shield of California aims to connect almost 9 million patient records in an online system, making health information available on demand by any healthcare provider in California. The two insurers are committing $80 million into seed funding for the Cal Index program, which should launch by end of 2014.

The Cal Index will be a long-term project which will be refined over the next few years. The Index should allow nearly 25% of Californians, healthcare providers, hospitals and emergency rooms easy accessibility to medical records with a few key strokes. The potential is clearly huge - both for success and failure.

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